Backup exce 9.1 issues
Hi,
We have some issue with Backup exec 9.1 which was running for some time. we had issues with backup tape when restored the next day backup will fail and i found that this would be resolved after the update to the latest hotfix which i installed.
But now the backup is running very slow that it is not completing in 6hrs for 200GB data (files * folders) but this used to complete within 6 hrs before this issue
We have LTO 2 tapes 200/400GB and Dell 110T tape. I have asked Dell vendor to check if there is any issue with Dell tape drive but it seems to work fine with NTbackup.
1. Do the service remote storage needs to be enabled on server where backup excec 9.1 is installed
2. Is there any configuration needs to be done
3. Do i need to delete and the drive once again
The backup is causing lot of issues that it is failing with some of the errrors below.
1. The job failed with the following error: Data error (cyclic redundancy check).
2. Storage device "DELL 1" reported an error on a request to write data to media.
Error reported:
Data error (cyclic redundancy check).
3. Adamm Mover Error: Write Failure!
Error = ERROR_CRC
Drive = "DELL 1"
{3D2BC480-715F-4AE8-BED5-5
Media = "Wednesday"
{32EC01F8-BF00-4D39-9E82-D
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)
4. Final error: 0x17 - Data error (cyclic redundancy check). - This error happend one day where it failed after 142 GB in 3hrs.
Is there any configuration change needs to be done?
1. Daily backup (Full backup) of all drives (220 GB data)
I tried backing up 30 GB to tape which completed fine but more data backup fails.
Any help would be much appreciated.
We have some issue with Backup exec 9.1 which was running for some time. we had issues with backup tape when restored the next day backup will fail and i found that this would be resolved after the update to the latest hotfix which i installed.
But now the backup is running very slow that it is not completing in 6hrs for 200GB data (files * folders) but this used to complete within 6 hrs before this issue
We have LTO 2 tapes 200/400GB and Dell 110T tape. I have asked Dell vendor to check if there is any issue with Dell tape drive but it seems to work fine with NTbackup.
1. Do the service remote storage needs to be enabled on server where backup excec 9.1 is installed
2. Is there any configuration needs to be done
3. Do i need to delete and the drive once again
The backup is causing lot of issues that it is failing with some of the errrors below.
1. The job failed with the following error: Data error (cyclic redundancy check).
2. Storage device "DELL 1" reported an error on a request to write data to media.
Error reported:
Data error (cyclic redundancy check).
3. Adamm Mover Error: Write Failure!
Error = ERROR_CRC
Drive = "DELL 1"
{3D2BC480-715F-4AE8-BED5-5
Media = "Wednesday"
{32EC01F8-BF00-4D39-9E82-D
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)
4. Final error: 0x17 - Data error (cyclic redundancy check). - This error happend one day where it failed after 142 GB in 3hrs.
Is there any configuration change needs to be done?
1. Daily backup (Full backup) of all drives (220 GB data)
I tried backing up 30 GB to tape which completed fine but more data backup fails.
Any help would be much appreciated.
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tcicatelli
In addition, when was the last time you cleaned the tape head? Also try new media.
ASKER
Thanks honmapog.
I have tried changing the tapes but didn't help.
The service Removable Storage is disabled.
It takes more than 24 hrs but don't complete at all.
Can you tell me what is the max capactity for the tape?
I have tried changing the tapes but didn't help.
The service Removable Storage is disabled.
It takes more than 24 hrs but don't complete at all.
Can you tell me what is the max capactity for the tape?
ASKER
I tried new media and also cleaned up the tape but no luck
SOLUTION
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ASKER
I could see lot of event logs with event 58061.
Backup Exec Alert: Media Insert
(Server: "server-01") (Job: "Backup 0002") Please insert overwritable media into the drive.
Overwritable media includes scratch, blank, and recyclable media. Please note that depending on the current Media Overwrite Protection setting, imported and allocated media may be overwritable as well. Consult the online help for more information on overwritable media.
Respond Yes to acknowledge.
Respond No to retry the operation.
Respond Cancel to cancel the operation.
I could see this information in all the event logs but not anything asking for additional tapes.
Backup Exec Alert: Media Insert
(Server: "server-01") (Job: "Backup 0002") Please insert overwritable media into the drive.
Overwritable media includes scratch, blank, and recyclable media. Please note that depending on the current Media Overwrite Protection setting, imported and allocated media may be overwritable as well. Consult the online help for more information on overwritable media.
Respond Yes to acknowledge.
Respond No to retry the operation.
Respond Cancel to cancel the operation.
I could see this information in all the event logs but not anything asking for additional tapes.
ASKER
Is there any where we can setup the amount of databacked up everyminute?
What needs to be setting for compression?
What needs to be setting for compression?
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ASKER
Can you please also let me know what are the other configurations to be chekced?
Nothing else really.
ASKER
Thanks!
Can you please let me know bit more about how it works or any link which can help?
Can you let me know the difference between Software compression and hardware compression and also do i need to enable verify files after backup?
Is there diagnosis tool which will help us do some testing really as where things are wrong?
Can you please let me know bit more about how it works or any link which can help?
Can you let me know the difference between Software compression and hardware compression and also do i need to enable verify files after backup?
Is there diagnosis tool which will help us do some testing really as where things are wrong?
ASKER
Is there something needs to be changed in the hardware compression by right clicking on the Dell drive and configuration where we have options like Block Size and Buffer Size and both are 64 K.
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ASKER
Hi honmapog,
Thanks for the tips!!!
I am archiving some data and trying to backup data within the limit of the tape drive.
Can you also help me in backing up a remote drive with data to this server?
Do i need to map drive and can you please help me with the settings to be done on th server?
Thanks for the tips!!!
I am archiving some data and trying to backup data within the limit of the tape drive.
Can you also help me in backing up a remote drive with data to this server?
Do i need to map drive and can you please help me with the settings to be done on th server?
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ASKER
Which one is more reliable and a good solution.
1. Remote agent
2. Backup share
1. Remote agent
2. Backup share
remote agent
ASKER
Will enabling shadow copy on C drive will have any impact on Backup
no
ASKER
Can you please let me know what is the drivers needs to be user?
Whether windows or Veritas drivers? If veritas can you please give me the link for downloading the drivers.
I could find the drivers currently used in Dell windows drivers
When i restart the server i get this error which says drivers are not loaded
The following boot-start or system-start driver(s) failed to load:
halfinchVRTS
Whether windows or Veritas drivers? If veritas can you please give me the link for downloading the drivers.
I could find the drivers currently used in Dell windows drivers
When i restart the server i get this error which says drivers are not loaded
The following boot-start or system-start driver(s) failed to load:
halfinchVRTS
Man, your asking a lot of questions.
I suggest Veritas drivers. They should have been easy enough to find, but here you go: http://seer.entsupport.symantec.com/docs/273853.htm
I suggest Veritas drivers. They should have been easy enough to find, but here you go: http://seer.entsupport.symantec.com/docs/273853.htm
ASKER
Sorry for lot of questions!
Thanks for all your responses. Much appreciated!
I got it fixed by installing the drivers and changing the drivers with the utility tapeinst.exe.
Thanks for all your responses. Much appreciated!
I got it fixed by installing the drivers and changing the drivers with the utility tapeinst.exe.