Webmail Only shows todays mail not previous mail.

Posted on 2007-10-06
Last Modified: 2010-04-20
I have a Server 2003 SBS SP1 w\ Exchange 2003 SP2  and the web mail patch for IE7.
The problem i am haveing now is i can only see one days worth of email is there a default for email on webmail or can i change it so they can see all thier mail from past days. if i move them to a folder i can view them but not in INBOX only shows todays mail not yesterdays etc... very strange not sure why. please help if you need any further information please post. i kinda need this to work fast we just started useing webmail.

Thanks again!
Question by:vonsean
    LVL 22

    Expert Comment

    by:Olaf De Ceuster
    Is this webmail or weboutlook? They are two different programs and web outlook is the standards for SBS?
    LVL 74

    Accepted Solution

    I would guess you are referring to Outlook Web Access -- OWA (Olaf... they wouldn't be using IE7 for Outlook Anywhere).

    And that you've applied the patch described here:

    If so, and if they've just started using OWA, I wonder if they don't realize that it has multi-page displays.  The first page would only show 25 items, and then they have to page through using the arrow icons in the upper-right corner.

    Also, be sure that the "view" is not set to "unread", because it would hide all read messages.  The view setting is at the very top just to the right of the OWA logo.


    Author Comment

    Now just to figue out why outlook pulls all the emails when they setup outlook with pop3 at the other location. it will pull all old email and store it in ahother location wont keep a copy on the work computer. so if they setup work with exchange and then go home and setup a pop3 on their outlook 2003 it pulls from there email at work from the account not sure why will i make another post on this one. thanks again for the help
    LVL 74

    Expert Comment

    by:Jeffrey Kane - TechSoEasy
    They should NOT be using POP3 from home.  Instead they should be using RPC over HTTPS as was explained to you in your other question.  But they didn't really give you the proper info on RPC over HTTPS in an SBS environment...

    This feature must be enabled in the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > To-Do List) by checking the box on the Web Services Configuration Screen for "Outlook via the Internet".

    A visual how-to is here:

    Port 443 must be open on your router/firewall.

    Then RPC over HTTPS client configuration instructions are on the server's Remote Web Workplace main menu -- linked as "Configure Outlook via the Internet" -- access the RWW Main Menu by going to http://localhost/remote from on your server.  (See for more info on RWW).

    A full overview for SBS based RPC/HTTPS configurations is here:


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