ZoneAlarm uninstall problems - still in Windows Security Centre

Posted on 2007-10-07
Last Modified: 2013-11-16
After an update to ZoneAlarm personal firewall caused my PC to hang, I uninstalled it via Add/Remove programs and then followed the instructions from their support website about manually uninstalling files that remain.
I've now installed Comodo firewall but Windows Security Centre fails to recognise it and also shows that "ZoneAlarm reports that it is turned off".
Despite running a Registry Cleaner it still appears in Sec. Centre and my internet connection is almost non-existent unless I use the Windows firewall.

Any thoughts would be appreciated, as I'm scratching my head on this one....!  


Question by:CSHTech
    LVL 69

    Assisted Solution

    You say you followed the removal guide?
    I woudl check the task manager is zone alarm running?
    Have you rebooted?
    Which version did you have?
    Sounds like its not fully removed
    try it in safemode
    Cannot browse the Internet after you uninstall ZoneAlarm
     instructions to fullly remove
    LVL 23

    Accepted Solution

    Try stopping/restarting the Security Centre service in Admin. Tools.  Sometimes when you remove security software, Windows Security Centre has trouble forgetting what used to be there...

    Author Comment

    Phototropic - thanks for the tip re Security Centre - that is showing the correct settings now.

    Merete - I have uninstalled all the files as well as run the Reg Cleaner, but no change. However, there is 'Truevector Internet Monitor' running as a service although there is no vsmon.exe shown in a file search....could this be the problem or is that file not unique to ZoneAlarm...?


    LVL 27

    Assisted Solution

    See if these forum suggestions help ... there are at least two to work through >

    "TrueVector Internet Monitor won't shut down":

    Author Comment

    Many thanks for your help.


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