Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1116
  • Last Modified:

Harddisk not detected

This day a user approach me and told me that the computer cannot booth ob windows xp...
After performing some troubleshooting(Replace ID Cable, reset cmos, change the jumper of harddisk, insert the harddisk to other computer) but still the harddisk is not detected.

Now, I think the problem is on the harddisk... because when I inserted different harddisk in the computer it detects the harddisk.

Questions:
1) Is there any other way that I can make this harddisk to work?
2) Is it possible to recover files from a "dead" harddisk (cannot detect harddisk).

Please, help.

Jack
0
JackOfPH
Asked:
JackOfPH
5 Solutions
 
godfriedverheyenCommented:
If it's a mechanical failure, I'm afraid you won't be able to do much (unless you have a vacuum laboratory, where you can swap the metal disks into another hard disk)

If it's the master boot, you can try

http://quetek.com/prod02.htm

or other file recovery software in combination with a working PC and the broke harddisk connected though a IDE->USB interface or something like that.

0
 
phototropicCommented:
GetDataBack has worked for me many times in the past:

http://www.runtime.org/gdb.htm

Download free...if it finds your files, you pay.
0
 
Zaphod1620Commented:
Did you try "cable select"? I have seen a few HDs that refuse to work unless "Cable Select" is set in the jumper. I am not sure if it is an issue with the HD or BIOS. It is so rare, I have never really checked up on it.

Also, can you hear the HD spin up when you  turn on the PC? If not, you are pretty much out of luck. The files can be recovered in a laboratory, but it is extremely expensive. (Several thousand dollars, U.S.)

-Z
0
Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

 
nobusCommented:
if the disk is not detected, you can "try" the recovery software, but chances are they cannot see the drive either, though some may work, by accessing the disk in other ways - but at least it should spin up. Here some links :
http://www.pcworld.com/downloads/collection/0,collid,1295,00.asp            Free Recovery
http://www.pcinspector.de/file_recovery/UK/welcome.htm                  pc Inspector -free
http://www.runtime.org/                                    GetDataBack
http://www.stellarinfo.com/                                    Stellar
http://www.recovermyfiles.com/                              RecoverMyFiles
http://www.bitmart.net/                                    Restorer 2000
http://www.ontrack.com/easyrecoveryprofessional/                        Easy Recovery

if you need the data, i suggest this Cy  (not expensive - ask them) :  
http://www.gillware.com/                                    data recovery Company
http://www.drivesavers.com/services/estimates.html                     "           "           "
0
 
JackOfPHAuthor Commented:
Okey, I will try all your suggestions...

And I will post afterwards...

JackOfPH
0
 
bpp2444Commented:
Linux is your friend even with Microsoft OS's...  If you lost the Hard Drive which it sounds like you did go with a live cd to try and access the hard drive and rescue the data.  Has saved me on more then a few occasions even when I thought the hard drive was lost and info was beyond saving.  

http://www.911cd.net/links/
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now