Harddisk not detected

Posted on 2007-10-07
Last Modified: 2008-01-09
This day a user approach me and told me that the computer cannot booth ob windows xp...
After performing some troubleshooting(Replace ID Cable, reset cmos, change the jumper of harddisk, insert the harddisk to other computer) but still the harddisk is not detected.

Now, I think the problem is on the harddisk... because when I inserted different harddisk in the computer it detects the harddisk.

1) Is there any other way that I can make this harddisk to work?
2) Is it possible to recover files from a "dead" harddisk (cannot detect harddisk).

Please, help.

Question by:JackOfPH
    LVL 4

    Accepted Solution

    If it's a mechanical failure, I'm afraid you won't be able to do much (unless you have a vacuum laboratory, where you can swap the metal disks into another hard disk)

    If it's the master boot, you can try

    or other file recovery software in combination with a working PC and the broke harddisk connected though a IDE->USB interface or something like that.

    LVL 23

    Assisted Solution

    GetDataBack has worked for me many times in the past:

    Download free...if it finds your files, you pay.
    LVL 4

    Assisted Solution

    Did you try "cable select"? I have seen a few HDs that refuse to work unless "Cable Select" is set in the jumper. I am not sure if it is an issue with the HD or BIOS. It is so rare, I have never really checked up on it.

    Also, can you hear the HD spin up when you  turn on the PC? If not, you are pretty much out of luck. The files can be recovered in a laboratory, but it is extremely expensive. (Several thousand dollars, U.S.)

    LVL 91

    Assisted Solution

    if the disk is not detected, you can "try" the recovery software, but chances are they cannot see the drive either, though some may work, by accessing the disk in other ways - but at least it should spin up. Here some links :,collid,1295,00.asp            Free Recovery                  pc Inspector -free                                    GetDataBack                                    Stellar                              RecoverMyFiles                                    Restorer 2000                        Easy Recovery

    if you need the data, i suggest this Cy  (not expensive - ask them) :                                    data recovery Company                     "           "           "
    LVL 15

    Author Comment

    Okey, I will try all your suggestions...

    And I will post afterwards...


    Assisted Solution

    Linux is your friend even with Microsoft OS's...  If you lost the Hard Drive which it sounds like you did go with a live cd to try and access the hard drive and rescue the data.  Has saved me on more then a few occasions even when I thought the hard drive was lost and info was beyond saving.

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