I need to know the correct sequence of events to bring a user back from their Exchange mailbox limit in SBS 2003. I know that I can create a PST file on the server, and move older emails to that PST file. What confuses me is how the built in "deleted items" in exchange holds so called deleted items for a set amount of days.
Q1. If emails are dragged from the mailbox to a server located PST file using Outlook, does the built in deleted items in exchange know to ignore keping these files, or are they still kept for the required period?
Q2. If I temporarily change the built in deleted ietms duration in Exchange, that should flush all users deleted items, not just the one in question. Is that the case. If so, does it happen immediately, or overnight?
Q3. So what is the best way to not only delete or move the emails, but to have that change quickly reflected in Exchange to avoid further warnings?
Q4. Do I need to also perform offline database compaction to A/ acheive the reduction required, or B/ to maintain a compact and efficent database?