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Error accessing QB Company File

Itried to open a QB data file but i'm getting the following error massage:

An error occoured when QuickBooks tried to access the company file. Please try again, If the problem presist, contact Intuit Technical Support, and provide them with the following error codes: (-6000, -305).

I followed the QB article located at
http://support.quickbooks.intuit.com/support/dosearch.aspx?kbID=3492aa68

And it did work on the sample files, so the prblem is in the data file.

The QBWin.log file reads the following error

***

DBManager.cpp (3403) :  CHECKPOINT: Mon Oct 08 12:08:00 Database Server cache size = 64M
DBManager.cpp (3405) :  CHECKPOINT: Mon Oct 08 12:08:00 Database Server initial cache size = 32M
DBManager.cpp (3216) :  CHECKPOINT: Mon Oct 08 12:08:00 Database Server starting. Startup String = C:\PROGRA~1\Intuit\QUICKB~4\QBDBMgr.exe -n QB_ReadOnly_engine_16 -qs -gd ALL -gk all -gp 4096 -gu all -ch 16M -ti 0 -c 4M -x none -ct- -qi -qw -oe DBStartup.log -tl 120 -r
IDBFileMgr.cpp (620) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--I/O error Fatal error: Unknown device error -- transaction rolled back
DBManager.cpp (2429) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--DBManager::HandleDmError: statusCode:-6000, dbCode:-305 from file:'.\.\src\IDBFileMgr.cpp' at line 622 from function:'DBMgr::IDBFileMgr::GetFileMetaData'
IDBFileMgr.cpp (628) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--GetMeta Data Failed Code:-305 I/O error Fatal error: Unknown device error -- transaction rolled back.Connection String CON=MetaDataDump\192.168.0.3mta;*****************;****************;DBF=C:\QBDataFileNameChanged.QBW;ServerName=QB_ReadOnly_engine_16;APP=192.168.0.3mta;DBN=a23f1bde79324664b0d6f5ff36ee0307
load.c (7437) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--DMError Information:-6000 DB Specific Code:-305Additional Info:Bad Connection Handle Used
I/O error Fatal error: Unknown device error -- transaction rolled back
formmgr.c (573) :  CHECKPOINT: Mon Oct 08 12:08:00 Creating a MODAL form: formID=0, itID=2
formwin.c (2474) :  CHECKPOINT: Mon Oct 08 12:08:03 Creating form: formID=6050, itID=4
formwin.c (2474) :  CHECKPOINT: Mon Oct 08 12:08:04 Creating form: formID=2100, itID=5
formmgr.c (573) :  CHECKPOINT: Mon Oct 08 12:08:04 Creating a MODAL form: formID=2100, itID=3
load.c (8368) :  CHECKPOINT: Mon Oct 08 12:08:19 In not hosting mode, opening in single user mode - no hosting change needed.

***

Doe's anyone know how to work around with this. ?

Thanks,

John


0
JohnTall
Asked:
JohnTall
1 Solution
 
JohnTallAuthor Commented:
I used Intuit data Recover Service for $750.00 and they recovered it with no data loss.

0
 
Computer101Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0

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