Error accessing QB Company File

Posted on 2007-10-08
Last Modified: 2008-02-08
Itried to open a QB data file but i'm getting the following error massage:

An error occoured when QuickBooks tried to access the company file. Please try again, If the problem presist, contact Intuit Technical Support, and provide them with the following error codes: (-6000, -305).

I followed the QB article located at

And it did work on the sample files, so the prblem is in the data file.

The QBWin.log file reads the following error


DBManager.cpp (3403) :  CHECKPOINT: Mon Oct 08 12:08:00 Database Server cache size = 64M
DBManager.cpp (3405) :  CHECKPOINT: Mon Oct 08 12:08:00 Database Server initial cache size = 32M
DBManager.cpp (3216) :  CHECKPOINT: Mon Oct 08 12:08:00 Database Server starting. Startup String = C:\PROGRA~1\Intuit\QUICKB~4\QBDBMgr.exe -n QB_ReadOnly_engine_16 -qs -gd ALL -gk all -gp 4096 -gu all -ch 16M -ti 0 -c 4M -x none -ct- -qi -qw -oe DBStartup.log -tl 120 -r
IDBFileMgr.cpp (620) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--I/O error Fatal error: Unknown device error -- transaction rolled back
DBManager.cpp (2429) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--DBManager::HandleDmError: statusCode:-6000, dbCode:-305 from file:'.\.\src\IDBFileMgr.cpp' at line 622 from function:'DBMgr::IDBFileMgr::GetFileMetaData'
IDBFileMgr.cpp (628) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--GetMeta Data Failed Code:-305 I/O error Fatal error: Unknown device error -- transaction rolled back.Connection String CON=MetaDataDump\;*****************;****************;DBF=C:\QBDataFileNameChanged.QBW;ServerName=QB_ReadOnly_engine_16;APP=;DBN=a23f1bde79324664b0d6f5ff36ee0307
load.c (7437) :  MESSAGE: Mon Oct 08 12:08:00 LVL_ERROR--DMError Information:-6000 DB Specific Code:-305Additional Info:Bad Connection Handle Used
I/O error Fatal error: Unknown device error -- transaction rolled back
formmgr.c (573) :  CHECKPOINT: Mon Oct 08 12:08:00 Creating a MODAL form: formID=0, itID=2
formwin.c (2474) :  CHECKPOINT: Mon Oct 08 12:08:03 Creating form: formID=6050, itID=4
formwin.c (2474) :  CHECKPOINT: Mon Oct 08 12:08:04 Creating form: formID=2100, itID=5
formmgr.c (573) :  CHECKPOINT: Mon Oct 08 12:08:04 Creating a MODAL form: formID=2100, itID=3
load.c (8368) :  CHECKPOINT: Mon Oct 08 12:08:19 In not hosting mode, opening in single user mode - no hosting change needed.


Doe's anyone know how to work around with this. ?



Question by:JohnTall

    Author Comment

    I used Intuit data Recover Service for $750.00 and they recovered it with no data loss.

    LVL 1

    Accepted Solution

    PAQed with points refunded (500)

    EE Admin

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Join & Write a Comment

    By Linda Saltz Customized item descriptions from bills DO import into a customer invoice!   This is a wonderful tip for companies that want to use generic items like Hardware, Software, Mileage, Travel in their item list which helps keep the i…
    You may need to view past transactions from previous QuickBooks files or other QuickBooks company files when:       1. you are working in another QuickBooks file       2. QuickBooks is closed QuickBooks users who would benefit from this artic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    733 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now