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blackberry device gets mails after 15 minutes

I have blackberry enterprise server in my company. everything works fine except that it takes 15 minutes for the mail to reach my blackberry device. i would like the mail to come immediately. I use windows 2003, exchange 2003 and bes 4.1. help is required urgently
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einsteinjr79
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einsteinjr79
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michaelhooperCommented:
have you always had this delay?......on bes it should be immediate.....if you are using bis then there is a 15 minutes polling process that blackberry/rim does.....is a consistent 15 minutes ??

 BlackBerry Enterprise Server gives you real-time access to email on your device. BlackBerry Internet Email Service requests email from your ISP at regular intervals, so you might experience a slight delay.
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einsteinjr79Author Commented:
yes there is this delay with all the users I create. Don't know why this delay occurs. I use MSDE as database.
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einsteinjr79Author Commented:
can this be device specific? Like blackberry 8800?
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michaelhooperCommented:
i use msde as well...and do not have this problem.....possibly something with the exchange connector to blackberry?

if you send a pin message from one blackberry to another how long does it take to be received?
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einsteinjr79Author Commented:
Takes time until I reconcile. say about 15 minutes.......
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einsteinjr79Author Commented:
Thank you for the assistance. Any ways it is the problem with the ISP as confirmed.

I request the moderator to refund the points or any solution that is applicable.
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Computer101Commented:
PAQed with points refunded (250)

Computer101
EE Admin
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