moeshakir
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Dont get emails on Blackberry
I have a blackberry server, and one user dont get emails for couple of days. I checked on the blackberry server, and under the status of this particular user it says REDIRECTION DISABLED. Is this why the reason he doesent get emails? if so, how can I enable it?
Thanks
Thanks
Open up messages on the handheld
Click Options button or scroll wheel
Click Options
Click Email Reconciliation
Choose Wireless Reconcile and make sure it is set to on if not choose it change it to on and save the settings.
Click Options button or scroll wheel
Click Options
Click Email Reconciliation
Choose Wireless Reconcile and make sure it is set to on if not choose it change it to on and save the settings.
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Thanks,
Thanks,
to re-enable, you should be able to just go to the user in BB Manager, go to Service Access->Enable Redirection
The user has cleared the Redirect incoming messages to your handheld check box, or the administrator has cleared the Redirect incoming messages to user’s handheld check box. The handheld is not connected to the user’s computer.
To fix this:
1.In the BlackBerry Manager, click a server.
2.In the User Name list, right-click a user, and then click User Stats.
3.Click Clear In-Cradle.
Hope this helps