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keithmendez

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Permissions question for mailboxes in Exchange 2003

Running Exchange 2003 with Outlook 2003 as the client.  The manager of a department wants to be able to view the email of the employees of his department.  In ADUC I went to one employee, pulled up properties -> Exchange Advanced and gave the manager Full Mailbox Access.  Went to file -> open -> other user's folder and he gets the message "Unable to display the folder.  The Inbox folder could not be found."
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laskovd
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Hi keithmendez
You need to do it or under from each user by adding manager's account to security tab at root of mailbox and each folder inside.
Try also this:
http://searchexchange.techtarget.com/originalContent/0,289142,sid43_gci1119803,00.html
How long did you wait before trying the permission change? Exchange permissions are cached and only flush every couple of hours.

Simon.

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keithmendez

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Sembee:
I'd say it's been about 30 minutes now.  So if the permissions are cached and only flush every couple of hours is there a way to expedite this?  Will a reboot of the Exchange box work or will I just have to wait it out?

laskovd:
I have looked thru your article.  Under #3 I clicked on Add and added said user with Full Mailbox Access.
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laskovd
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Reading thru kb262054 I came across stopping and restarting the Information Store, which I did and I can now access the targeted mailbox.
I thank everyone for their input, greatly appreciated.