Knowledge Base Software... What do you recommend?

Posted on 2007-10-08
Medium Priority
Last Modified: 2010-03-05
I am looking for a knowledge base solution for a small business.
What do you recommend, SharePoint? Website Template? 3rd party? Linux program?
As usual Price is a determination. Also, Ease of use, expandability, and easy maintenance are key factors.
Does anyone have experiences with several of theses and which would you recommend, and why?

Thanks in advance.
Question by:Linux_Hawk_Mike
LVL 14

Accepted Solution

Brad Groux earned 500 total points
ID: 20036736
My server design team uses Talisma Knowledgebase and has for some time now. We are rolling out a global SharePoint site soon but this has been a fine product that we have used for years... and it is perfect for a small business. It is easy to set up and maintain, "average users" would have no problem using or navigating it... and I believe they work with Small Businesses to find which of their product lines best suit you... oh, and there is a 30 day trial version.


SharePoint is an amazing platform, but may be a bit pricey and feature rich for a "small business." Talisma's KB worked just fine for our server team which is about the size of your average small business.

Their price packaging is scalable.

Assisted Solution

BioFreaksa earned 500 total points
ID: 20040440
I implemented an open source PHP/MySQL/Apache solution for an accounting software company last year.

I used the E107 open source CMS package.
Then I adapted the CMS to appear and work as a KB.

You can basically use any open source CMS to do this. All it takes is some time and patience.

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