I am doing tech support in a middle school. We are using Dell GX 150's Win 2000 OS, SP4, Windows security, various server apps as well as apps running from the machine. These machines are 6 years old and I am experiencing some intermittent crashes/abends/shutdown/freezes, etc..etc, mostly on the machines (teacher machines) that experience quite a bit of use.. One of our service techs replaced a hard drive today that had been suffering for a number of years. This particular machine has suffered 2 black screen episodes as well as the latest blue screen incident that seemed unrecoverable.
The tech brought the old hd to me, I promptly plugged it into my external usb hd case to see if the teacher's files were retrievable.....It's all there and I was able to burn her files onto a cd. I was talking to the tech and I asked the question "does the amount of excess stuff on the computer cause the windows environment to become unstable, or does the windows environment become unstable on it's own??