I have a blackberry pearl (AT&T) setup on the BES express server 4.1. It's activated, receiving messages, and everything seems to be working just fine. I understand that if you want to querie the GAL, you can use the lookup feature, and this seems to be working fine. Oddly, when the username is returned from the querie, it only shows the employee name, Fax, and email address. When I look at this same user in the GAL...they also have a phone number and mobile number. I'm stumped.