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VPN Client XP HOME error 721

Posted on 2007-10-08
Medium Priority
Last Modified: 2010-08-05
I have a User that is remote and connects in via VPN. He and his wife both do. We recently had an issue with his laptop and he went to another laptop until all could be fixed. The laptop had win XP home. when he tried to coonect he got error 721. I have stopped all services that deal with symantec and all windows firewall issues but he still gets the  error. Is this due to it being XP Home? all was fine with both connecting from WinXP pro. all ports are open on the router as his wife can still connect.

Thanks in advance
Question by:Mlsharp
  • 2

Accepted Solution

jordibartrina earned 2000 total points
ID: 20036939

Windows XP Home can't accept incoming VPN connections (http://www.microsoft.com/windowsxp/using/setup/expert/crawford_november26.mspx).


Author Comment

ID: 20036978
Does this mean even if they are connecting from thier location to the main office as well then? I see it says there are some rules we can apply but of course for one laptop in home edition I will not do.

Expert Comment

ID: 20037007

I think the only way you can eliminate this problem if change OS to XP Pro.

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