Mailbox Rights and Delegation Wizard on Generic Mailboxs

Posted on 2007-10-08
Last Modified: 2013-12-23
Scenario:  Delegating "Send on Behalf" rights for a Generic Mailbox from Outlook 2003
Environment: Server2003 / XP sp2
Exchange Generic Mailbox:  ABC Correspondence
User: user1 : Logged on to an XP sp2 Workstation
From Active Directory, user1 is granted mailbox rights with only "Full mailbox access" ticked to ABC Correspondence.  From Outlook 2003, a mailbox profile is created that connects user1 directly to ABC Correspondence.  Assuming user1 is not added to the "Send on behalf" rights initially to ABC Correspondence (SysAdmin task).  What essentially is required to allow user1 to delegate "Send on Behalf" rights to other users he adds to the mailbox permission list?  I have had 2 scenarios here at work where both have exactly the same properties.  However on user1 adding users via the delegations wizard to their generic mailbox, "Send on behalf" has been automatically issued.  However user2 has been unsuccesful when attempting this for their generic mailbox.  Hope this makes sense.


Question by:gusw
    LVL 4

    Expert Comment

    I'm not 100% sure if this is your problem, but under the users AD account, you can allow Advanced Email options and then adjust the security tab as well to allow use.

    Author Comment

    Where in AD can you allow Advanced Email options?
    LVL 4

    Accepted Solution

    Open up the users properties window, select the Exchange Advanced tab, and then the Mailbox Rights button.  This will allow you to configure access to the users mailbox.  Don't forget about the security tab.  This is an alternative to using the delegation.

    Author Comment

    Thanks, I will give that a go now and get back to you with my findings.

    Author Comment

    Thank you so much, this in fact has solved my problem and I have no successfully set up many accounts this way since :)  Thanks again.


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