Can not create a DVD using Roxio Creator 9.  Don't know how troubleshoot....HELP!!!

Posted on 2007-10-08
Last Modified: 2013-11-17
I have no idea why I can't burn a DVD using my Dell and Roxio Media Creator 9.  I open  My DVD and add a movire (WMV File) and hit burn everything seems to do what you would expect but then it just sits there and does nothing. I am stumpted as to how to troubleshoot the darn thing. Am wondering if anyone else has had this problem. I am using a Dell Latitude D820 plenty of ram and CPU ...writer is a standard Dell dvd R/W...Sony DW-Q58A.. Looking at task manager processes I am using 50% of the CPU with a process  called VideoWave9.exe.  There is no liht on the drive itself showing. To be truthfulI believe this DVD has worked before....does cd 'swith no problem. And I can copy to the disk like normal. I need to make a DVD that can be used in a normal player.....Any help would be appreciated and I am odffering max points.
Question by:rspalding
    LVL 69

    Accepted Solution

    Could be the format your using, WMV can only be burnt as a data disc you can't actually convert it to a dvd format if that's what your burning as.
    You will need to reconvert it to mpeg for dvd.
    You can use Super to re-convert it.

    Open Super in the first panel put mpeg1 or 2 then output etc all will change the settings f to suite.
    Leave the settings as is.
    Drop the WMV on and hit encode. try using copies till you get the hang of it
    2 guides here first is a PDF you save.

    Author Comment

    Terrific........DUHHHHHH.......didn't know that!  Thanks a lot.

    Author Comment


    Again thank you for the info....I wondered....How do the people that  created Super accept donations?   Your lead there was a God send. They are very talented and generous people whom I'd like to lend support to....any ideas??? EE does it agin!!!!
    LVL 69

    Expert Comment

    awe good on you I agree the more I use it the more I discover its potential
     feedback they like.

    The program is made by E-RightSoft

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