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  • Status: Solved
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When saving a mail into a draft, the font is changed

We are using Outlook 2003. We have a problem with a user that has changed the default font size in Outlook.
But when she saves a mail into a draft and open the draft, the font is change into another font.
Outlook is set-up to use Word as editor, but also there I could't find the solution
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janvetters
Asked:
janvetters
1 Solution
 
chilternPCCommented:
have you check the mail format?
tools/options/mail format

is it html, rich text,  or plain text?
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janvettersAuthor Commented:
It's set to HTML
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govaCommented:
Can you check out with not using word as an editor?
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janvettersAuthor Commented:
I tried this, but it's still the same.
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chilternPCCommented:
does the PC in question have the same fonts installed ?
if the 'standard' is missing the system  would replace with another.
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chilternPCCommented:
or the normal.dot  file is different from the other PCs  (the word tempalte it uses to decide what font to default to and margin etc...
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janvettersAuthor Commented:
All fonts are correctly installed.
I also replaced the normal.dot, but that didn't solved again.
I unchecked "using word as editor"  again and then it was OK. I probably didn't restart Outlook :-(
But the user wants to have word as editor.
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Computer101Commented:
Forced accept.

Computer101
EE Admin
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