Outlook 2003 links not working and not showing in html

Posted on 2007-10-09
Last Modified: 2008-01-09
I have OUtlook 2003 running on WindowsXP.
All of a sudden my links are not working in my emails and the emails not longer show in html. All setings show they should be.
I tried  this

You may need to register some dll files;en-us;Q281679&sd=tech
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):


THey all registered expect for Mshtml.dll - I got this messgae
Mshtml.dll was loaded but the DLLRegisterServer entry oint was not found. THe file can not be registered.

Any ideas
Question by:Pdeters
    LVL 76

    Expert Comment

    by:David Lee
    Hi, Pdeters.

    What format does Outlook say the messages are in?  You can determine that by looking at the title bar of the window containing an open message.  The title should be the subject of the message followed by " - Message (Format)".  What format is shown?  

    Author Comment

    It states that this message was converted to plain text. It is now only happening in the junk mail. I can open the links in the inbox but not in junk.
    LVL 76

    Accepted Solution

    That's proper behavior for the Junk E-mail folder.  Junk E-mail is a restricted folder designed to protect you from potentially harmful messages.  It protects by converting all messages to plain text and disabling all links.  That prevents any HTML exploits in the message and prevents you from accidently clicking a link that might be dangerous.  Microsoft's intent is to give you an opportunity to look at the message in a safe fashion, decide whether the message is actually junk or if it is a legitimate message, and then eitehr delete it or move it back to the Inbox where it will return to HTML format and all the links will be re-enabled.

    Author Comment

    Thanks - that would make sense since it is junk.

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