[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


How do I drag mail (EML files) back into the Queued Mail Directory for sending?

Posted on 2007-10-09
Medium Priority
Last Modified: 2013-11-30
Hi guys I reallIy hope you can help me with this one!

I found today that our exchange server had approx 2000 emails queued for delivery. There was a DNS error that had prevented mail from being sent earlier in the day and was now rectified, however the SMTP service was so overloaded it became unresponsive. After stopping all relevant services, I proceeded to take mail out from the "queued" directory and put them into a backup folder on another drive. Now, after restarting the server I can see that SMTP is now working and queued mail is being processed correctly, however, when I put the old queued mail back into the "queued" directory it won't leave. Why would this be the case when all other mail is being processed ok?

I am missing something or should .EML files just be sent to their destiniations when dropped into the "queued" directory? Or do I need to put the .EML files further back in the process somewhere?

Any help would be grateful :)

Kelly x
Question by:Kelly_Collins
LVL 15

Accepted Solution

Dave_AND earned 1200 total points
ID: 20040827
Im thinking back to when i last did this.. i have a feeling you need to stop the Exchnage and SMTP services, drop those mails back in to the directory, and restart the all the services, then check your queues for smtp in exchange system manager and check you have all those queued again.. i know last time i had this it was a bad email, so i had to drop a few in at a time as one was blocking the rest.

this is all from something i did about 3 years ago, so i maybe wrong, but good luck, if it dosnt work, post back, and ill have another think.
LVL 35

Assisted Solution

rakeshmiglani earned 800 total points
ID: 20040856

Author Comment

ID: 20041050
Thx guys,
Dave, it makes sense that this would work although I don't fancy dumpng all 2000 emails back into the queued directory at once (and then starting the services again). I need some way of doing it in chunks but thanks for the advice because I kind of understand now why the mail isn't simply being processed as I initially thought.

Rakesh, thx for the link, I'll look at this straight away and let you know......

thx guys x
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

LVL 15

Expert Comment

ID: 20041191
well, i kinda ment dropping 100+ at a time in to it, not one at a time, + i THINK you can do it with just SMTP and use net stop SMTPSRV and net start SMTPSRV to quickness.
LVL 31

Expert Comment

ID: 20041728
Try dropping them into the Pickup folder, you should not need to stop/start the SMTP service.  Shift-selecting a block of the files in Explorer should allow you to drag them in suitably-sized amounts.

Author Comment

ID: 20042074
Thx guys for all the help! I'm just manually stopping and starting the smtp service while transfering around 300 at a time which seems to be doing the trick! I was a little worried how this may effect the system while live but all looks good.

All the best everyone x

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month18 days, 17 hours left to enroll

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question