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DVD Drive

Posted on 2007-10-09
Medium Priority
Last Modified: 2010-04-03
I am having problems opening some DVD's while other people can open the files with no problems.  Do you think it's my DVD Drive or some software that makes it unable to open.  Some work some don't.  It's a new PC with Windows XP
Question by:wball1217

Accepted Solution

cjohnsen2 earned 800 total points
ID: 20041137
it's almost certainly the drive.  i've never heard of software doing that.
if you have a cd-rom cleaner, it wouldn't hurt to run it on the drive.
(yeah, i know it's new, but...)
LVL 10

Assisted Solution

frostburn earned 600 total points
ID: 20041182
It sounds hardware related to me.
But just to be sure...try putting a different drive on your machine and see if it reads...that way you will be sure its the drive.
Despite it being new it is possible that it is defective.

Hope this helps

LVL 63

Assisted Solution

SysExpert earned 600 total points
ID: 20041489
A lot of newer DVD drives fail very  quickly, especially the cheaper ones.

Try to borrow an external USB/ Firewire DVD drive and check it out.

Also try using a bootable Linux, LIVE CD like Knoppix or Ubuntu, to see if they can read.

I hope this helps !

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