Global Address Book doesn't update with cached mode enabled
Posted on 2007-10-09
We are running a new server running SBS 2003 R2 with Exchange. When a new user is created in Acitve Directory and default exchange mailbox settings, the new information is not automatically updated in the Global Address Book of any user in the domain.
I have already tried rebuuilding the offline address book in the Exchange system manager, and downloading the address book at each client, neither of which works.
If I take a client off of Exchange Cached Mode, the address book is updated the next time Outlook is started. As soon as I re-enable Cached Mode, the address book reverts back to the previous list that is not up-to -date.
Deleting all the .OAB files in the user's profile seems to work just fine, but there are 60 clients here and the Active Directory users change quite often. I am looking for a solution that will require less hands-on time.