Why Backup Exec cannot access NAS (Buffalo)?

Posted on 2007-10-09
Last Modified: 2013-12-01
I have Backup Exec 10d running in myDomain (Windows 2003 AD).
Buffalo LinkStation LS-500GL running in myDomain. I enable access control on it and import AD users/group from myDomain.
I assign myDomain\administrator full access to this Buffalo box. Also local (to Buffalo) user 'admin' also has full access to this box.
When Backup Exec browse my network, it sees Buffalo as a host. When I double click it, it prompt for system logon account information. I try myDomain\administrator and Buffalo\admin (and admin), both fail to connect to Buffalo.
Note: I can login to Buffalo with local 'admin' account, and can connect to shares on Buffalo using myDomain\administrator.
Q#1. Can someone tell me what I do wrong to connect access controlled NAS?
Thanks a lot.
Question by:richtree
    LVL 1

    Assisted Solution

    Are you using local system account to start backup exec services? If you are, create a domain user with admin privileges (exchange full admin, sql, etc., depending on what you are backing up). Open services, open properties on each BUE service, and click the "log on" tab. Select "this account" and enter the username and password of the account that you granted privileges to for each backup exec service.
    I had this issue when using BUE to backup exchange 2003 with agents and it resolved the issue.
    Good luck!

    Author Comment

    I use domain user account with admin privileges. I have no issue with BUE to back up resources in myDomain. I have issue with only the Buffalo NAS. Any idea why BUE cannot connect to Buffalo? I have more detail in my first post.
    LVL 1

    Accepted Solution

    Maybe this will help:

    Only problem i have with the terrastation pro is while it has AD support its only with firmware revision 1.01 my unit shipped with 1.03 so i had to roll it backwards, now the problem is that it will not map via the name of the unit only via IP i had planned on using it as a disk to disk backup solution with Backup exec 10d, however backupexec will not allow you to UNC map with an IP address.
    I am fighting with Bufallo now to get a solution to this but so far the answer is only this should be fixed in the new firmware but it hasnt been released and there is no release date in site. I wish i had researched it further because i would have decided to go with my other choice which was Infrant Ready NAS, these units are faster then the buffalo station but once you add int he drives are not as cheap

    Author Comment

    Does anyone have any update on the issue? For example, is Buffalo working on this? Or is Backup Exec working on it? Is there any other way to get around?

    Author Comment

    Thank you for sharing your advices.

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