Static IP CHANGE and Exchange Server 2000

I have changed our internet's static ip and now we can't receive any external email.  We can send to the outside world, but can only receive internal exchange email.  Is there a setting I must change within exchange to update this new static IP?
dbeayonAsked:
Who is Participating?
 
tigermattCommented:
You will need to get your MX record at your domain registrar updated so that it points towards your new static IP. This is the record which tells other mail servers where to deliver mail destined for your domain.

Normally, there is a mail.<yourdomain>.com subdomain. Whatever the subdomain is, it will be an A record and point towards your old static IP. Get that changed with your host. If you aren't sure what the subdomain is, query your MX records for your main domain. Open Start > Run > cmd > OK. Type

nslookup
<Enter>
set type=mx
<Enter>
<yourdomain>.com

You will then be told the subdomain you need to update.

-tigermatt
0
 
rbkumaranCommented:
Is your server behind a fierwall? if so, then might be a port mapping issue.

more info on setup would help answer better.
0
 
Network_Data_SupportCommented:
as tigermatt says you need to update your mx record, your mail is trying to send to old ip
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
rbkumaranCommented:
oops... didnt see the "internets static IP"
0
 
dbeayonAuthor Commented:
I will notify the domain registrar and let you know what happens
0
 
Network_Data_SupportCommented:
yeh i looked twice after your comment was thinking the server ip in that case a bit of NAT update
0
 
dbeayonAuthor Commented:
Notified the Domain Registrar and they are updating the MX record.  I will close out the qustion and award pts once the change is complete.

Thanks
0
 
tigermattCommented:
Brilliant
0
 
dbeayonAuthor Commented:
MX Record changed, emails now being received.  Thanks For all the help
0
 
tigermattCommented:
Brilliant, glad to hear it's working :-)
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.