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DanRaposoFlag for United States of America

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Cn ayou track whether an email message was forwarded?

Is it possible with ANY email program to track whether or not  a message you sent to someone was then forwarded on?  If so, how is it done and what are the requirements?


Thanks
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qwaletee

No.  There is no direct way to track this.  The only thing you could try to do is include a unique "mail bug" in the message, and try to track who opens the message.  However, even that is doomed to failure:

1) you can't tell form the web bug who opened themessage... whether the original user or another
2) if the user opened the message from two different PCs with two IP addresses, you would get the misimpression that two different people looked at it and assume it is forwarded -- false positive
3) if a user forwarded the message without opening it, you would oinly see the forwarded opening -- false negative
3) if there is a proxy, you might see a single user opening the message twice as two users (false postive), or see two different users opening it as a single user (false negative)
4) if you send to multiple recipients, you have to maintain a matching count, plus some people may dlete the message without reaidng it, leaving you to possibly miss (fals enegaitve) a couple of forwards

and so on, you get the picture

So what else can you do? You can use one of the secure sending services.  To read the message, the user has to log in to a web site.  You can monitor the logins.
Not possible, unless you hack the forwarders computer.
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I agree.

No easy way to do this unless you KNOW what the client email program is.

This would be possible in a Notes to Notes environment, if the email did not go through the internet  - ie, was sent via Notes messenging only through a defined Connection between Notes servers.
 
I hope this helps !

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ASKER

Hmmm ... well it appears that it is being done somehow to us.    A Defense publication sent an email after a user forwarded copyrighted material to other members of his group.   The user then received a message stating the offense.  

The Publication is legit as was the complaint email.  I can not figure out yet how they did this.  I wanted to make sure there as nothing wrong with our side.
We are using Notes with DAMO so the recipients client is Outlook.  

If no one else chimes in then I will split the points between you all for your quick and helpful responses.

Thank You.
Maybe they have some way of getting a universal return receipt that works on all clients.

I can not think of any way to implement this easily, but it may be possible.

Also, if their is a link ( URL ) that is accessed, then that may be an easy way to get info on the user.

I hope this helps !

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qwaletee

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A possible simpler explanation to this. The message must have been forwarded, there'd be record of where it originated, till it got into the "wrong" (or should it be "right"?) hands.
Saroshjmistry,

can you explain further?   How would the originator know it was forwarded if it was only forwarded within the company?
I can only think of 2 possibilities : a bug  or  is there a chance it could get out of the group & onto the net inadvertantly?
Look like this was it.