?
Solved

Use the Wyse Terminal on shows 8 bits display when using RDP

Posted on 2007-10-09
5
Medium Priority
?
766 Views
Last Modified: 2013-11-21
The Wyse terminal that I have supports 16 bit display and you can configure it and it has a test button and it works locally on the Wyse box.  However when you RDP into a server it only shows 8 bit display.  I have tried it on several servers and when using a PC it supports up to 24 bit and works fine.  I can only get the Wyse to pickup 8 bits and I need to have it with 16 bits since some applications are not compatible with 8 bits.
0
Comment
Question by:CTCknows
  • 3
  • 2
5 Comments
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 20068333
What kind of servers are you connecting to? Windows 2000 TS supports 8-bit color only. 2003 TS goes up to 24-bit.


Cláudio Rodrigues
Microsoft MVP
Windows Server - Terminal Services
0
 

Author Comment

by:CTCknows
ID: 20071237
we are connect to a window 2003 server...  The only thing I can think of is maybe the RDP plug in, which is ver. 5.0 doesn't support it??  
0
 

Author Comment

by:CTCknows
ID: 20077353
I have not received any positive feedback on this question... Does anyone have a clue on this??
0
 
LVL 31

Accepted Solution

by:
Cláudio Rodrigues earned 2000 total points
ID: 20104542
First thing, try to locate at the Wyse website a new firmware for your terminal. If the client says 5.0 there is a big chance it means RDP5.0 support. High color was introduced on RDP5.1 (on XP) and 5.2 (on Windows Server 2003) and when using the older RDP5.0 client (the one available at the time for Windows 2000) you were limited to 8-bit color.
So I am pretty sure this is a limitation you have on your Wyse terminal installed RDP client. Again, a firmware update may fix the problem as a newer client is probably on it.

Cláudio Rodrigues
Microsoft MVP
Windows Server - Terminal Services
0
 

Author Comment

by:CTCknows
ID: 20104806
Thanks, that is the solution.  I figured this out yesterday, but you are correct.  I will award you the solution.  thanks,
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
Screencast - Getting to Know the Pipeline

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question