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Use the Wyse Terminal on shows 8 bits display when using RDP

The Wyse terminal that I have supports 16 bit display and you can configure it and it has a test button and it works locally on the Wyse box.  However when you RDP into a server it only shows 8 bit display.  I have tried it on several servers and when using a PC it supports up to 24 bit and works fine.  I can only get the Wyse to pickup 8 bits and I need to have it with 16 bits since some applications are not compatible with 8 bits.
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CTCknows
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CTCknows
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Cláudio RodriguesFounder and CEOCommented:
What kind of servers are you connecting to? Windows 2000 TS supports 8-bit color only. 2003 TS goes up to 24-bit.


Cláudio Rodrigues
Microsoft MVP
Windows Server - Terminal Services
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CTCknowsAuthor Commented:
we are connect to a window 2003 server...  The only thing I can think of is maybe the RDP plug in, which is ver. 5.0 doesn't support it??  
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CTCknowsAuthor Commented:
I have not received any positive feedback on this question... Does anyone have a clue on this??
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Cláudio RodriguesFounder and CEOCommented:
First thing, try to locate at the Wyse website a new firmware for your terminal. If the client says 5.0 there is a big chance it means RDP5.0 support. High color was introduced on RDP5.1 (on XP) and 5.2 (on Windows Server 2003) and when using the older RDP5.0 client (the one available at the time for Windows 2000) you were limited to 8-bit color.
So I am pretty sure this is a limitation you have on your Wyse terminal installed RDP client. Again, a firmware update may fix the problem as a newer client is probably on it.

Cláudio Rodrigues
Microsoft MVP
Windows Server - Terminal Services
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CTCknowsAuthor Commented:
Thanks, that is the solution.  I figured this out yesterday, but you are correct.  I will award you the solution.  thanks,
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