IE stops & freezes.

Posted on 2007-10-09
Last Modified: 2013-12-08
I have a client that no longer can use IE6. When you start it up, the IE window comes up without a webpage, & then locks up. The PC doesn't lock up, just IE. I have to use C-A-D to shutdown IE, as the X box doesn't work to close it either. I have done the following:

Uninstalled IE6 & reinstalled it.
Installed IE7. This didn't work either so I uninstalled it back to IE6.
Ran IEFix. Twice.
Scanned for spyware with SuperAS & also scanned for a virus with AVG updated.
Cleaned out temp. internet files, cookies, & history.

He had Firefox installed & that worked fine, no problems. He is getting email thru Outlook & that is working fine. So it appears to be an IE only problem.

Does anyone else have any suggestions???
Question by:Blinkr
    LVL 30

    Expert Comment

    Have you tried the Repair of IE? You may have to uninstall IE7 before you can upgrade if IE6 is broken.
    LVL 97

    Accepted Solution

    Greetings Blinkr !

    1. An addon may be interfering. Disable Addons.  Go to Control Panel > Internet Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

    2. Clear your cache.  Go to Control Panel > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Click OK.

    3. Reset IE settings.  Go to Control Panel > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

    4. If no joy, check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

    5. If no joy, run the System File Checker to repair any broken system files.  Go to Start > Run and type sfc /scannow
    and hit OK.  You will need your Windows XP CD when asked.

    6. If no joy, repair or reinstall Internet Explorer and Outlook Express in Windows XP;EN-US;318378

    Hope this helps, war1
    LVL 65

    Expert Comment

    can you open IE from safemode with networking?
    LVL 6

    Expert Comment

    Hey i have pasted the a bat file below which registers all the Dlls regarding IE.
    Copy and paste the contents in a notepad and save that file as a BAT file and double click to execute.

    rem IEReg.bat update 8/28/03
    rem to manually re register IE and Shell related dlls
    rem Also included the Digital Signing and Cryptographic Provider dlls

    rem rundll32.exe advpack.dll /DelNodeRunDLL32 C:\WINNT\System32\dacui.dll
    rem rundll32.exe advpack.dll /DelNodeRunDLL32 C:\WINNT\Catroot\icatalog.mdb
    rem regsvr32 setupwbv.dll /s
    rem regsvr32 wininet.dll /s
    regsvr32 comcat.dll /s
    regsvr32 CSSEQCHK.DLL /s
    regsvr32 shdoc401.dll /s
    regsvr32 shdoc401.dll /i /s
    regsvr32 asctrls.ocx /s
    regsvr32 oleaut32.dll /s
    regsvr32 shdocvw.dll /I /s
    regsvr32 shdocvw.dll /s
    regsvr32 browseui.dll /s
    regsvr32 browsewm.dll /s
    regsvr32 browseui.dll /I /s
    regsvr32 msrating.dll /s
    regsvr32 mlang.dll /s
    regsvr32 hlink.dll /s
    rem regsvr32 mshtml.dll /s
    regsvr32 mshtmled.dll /s
    regsvr32 urlmon.dll /s
    regsvr32 plugin.ocx /s
    regsvr32 sendmail.dll /s
    rem regsvr32 comctl32.dll /i /s
    rem regsvr32 inetcpl.cpl /i /s
    rem regsvr32 mshtml.dll /i /s
    regsvr32 scrobj.dll /s
    regsvr32 mmefxe.ocx /s
    rem regsvr32 proctexe.ocx mshta.exe /register /s
    regsvr32 corpol.dll /s
    regsvr32 jscript.dll /s
    regsvr32 msxml.dll /s
    regsvr32 imgutil.dll /s
    regsvr32 thumbvw.dll /s
    regsvr32 cryptext.dll /s
    regsvr32 rsabase.dll /s
    rem regsvr32 triedit.dll /s
    rem regsvr32 dhtmled.ocx /s
    regsvr32 inseng.dll /s
    regsvr32 iesetup.dll /i /s
    rem regsvr32 hmmapi.dll /s
    regsvr32 cryptdlg.dll /s
    regsvr32 actxprxy.dll /s
    regsvr32 dispex.dll /s
    regsvr32 occache.dll /s
    regsvr32 occache.dll /i /s
    regsvr32 iepeers.dll /s
    rem regsvr32 wininet.dll /i /s
    regsvr32 urlmon.dll /i /s
    rem regsvr32 digest.dll /i /s
    regsvr32 cdfview.dll /s
    regsvr32 webcheck.dll /s
    regsvr32 mobsync.dll /s
    regsvr32 pngfilt.dll /s
    regsvr32 licmgr10.dll /s
    regsvr32 icmfilter.dll /s
    regsvr32 hhctrl.ocx /s
    regsvr32 inetcfg.dll /s
    rem regsvr32 trialoc.dll /s
    regsvr32 tdc.ocx /s
    regsvr32 MSR2C.DLL /s
    regsvr32 msident.dll /s
    regsvr32 msieftp.dll /s
    regsvr32 xmsconf.ocx /s
    regsvr32 ils.dll /s
    regsvr32 msoeacct.dll /s
    rem regsvr32 wab32.dll /s
    rem regsvr32 wabimp.dll /s
    rem regsvr32 wabfind.dll /s
    rem regsvr32 oemiglib.dll /s
    rem regsvr32 directdb.dll /s
    regsvr32 inetcomm.dll /s
    rem regsvr32 msoe.dll /s
    rem regsvr32 oeimport.dll /s
    regsvr32 msdxm.ocx /s
    regsvr32 dxmasf.dll /s
    rem regsvr32 laprxy.dll /s
    regsvr32 /s
    regsvr32 /s
    regsvr32 /s
    regsvr32 /s
    regsvr32 danim.dll /s
    regsvr32 Daxctle.ocx /s
    regsvr32 lmrt.dll /s
    regsvr32 datime.dll /s
    regsvr32 dxtrans.dll /s
    regsvr32 dxtmsft.dll /s
    rem regsvr32 vgx.dll /s
    regsvr32 WEBPOST.DLL /s
    regsvr32 WPWIZDLL.DLL /s
    regsvr32 POSTWPP.DLL /s
    regsvr32 CRSWPP.DLL /s
    regsvr32 FTPWPP.DLL /s
    regsvr32 FPWPP.DLL /s
    rem regsvr32 FLUPL.OCX /s
    regsvr32 wshom.ocx /s
    regsvr32 wshext.dll /s
    regsvr32 vbscript.dll /s
    regsvr32 scrrun.dll mstinit.exe /setup /s
    regsvr32 msnsspc.dll /SspcCreateSspiReg /s
    regsvr32 msapsspc.dll /SspcCreateSspiReg /s
    regsvr32 licdll.dll /s
    regsvr32 regwizc.dll /s
    regsvr32 softpub.dll /s
    regsvr32 IEDKCS32.DLL /s
    regsvr32 MSTIME.DLL /s
    regsvr32 WINTRUST.DLL /s
    regsvr32 INITPKI.DLL /s
    regsvr32 DSSENH.DLL /s
    regsvr32 RSAENH.DLL  /s
    regsvr32 CRYPTDLG.DLL /s
    regsvr32 Gpkcsp.dll /s
    regsvr32 Sccbase.dll /s
    regsvr32 Slbcsp.dll /s
    LVL 1

    Author Comment

    Thanks everyone. I will be taking all of this info with me today to try to get him up & running. I will post the results.
    LVL 1

    Author Comment

    Thanks again for all of the help!!

    The problem is fixed now. It turns out that the Google Toolbar was corrupted. I turned off the "Third party extensions" & IE started up & ran fine. While it was open, I selected "Manage Addons" & disabled all of the addons. After reenabling the 3rd party extensions, IE still started up & ran well. After enabling Google Toolbar & restarting IE, IE would freeze up after starting up just as before. So I downloaded Google Toolbar & reinstalling it, I went into the Manage Addons again & renabled Google Toolbar. After restarting IE, everything worked fine.

    So the problem was the Google Toolbar was corrupt. I did enable everything else except Google in manage addons & IE worked fine. IE only froze up when Google Toolbar was enabled until I downloaded & reinstalled it.

    So thanks for the help & war1 gets the points for his suggestion.
    LVL 1

    Author Comment

    Thanks nikhil_deshpande for the IE register components .bat file. I know I will use that sometime in the future.
    LVL 97

    Expert Comment

    Blinkr, Glad you found the cause of the problem.

    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Suggested Solutions

    Do you come here a lot? Are you lazy like me and don't want to go through the "trouble" of having to click your Dock's Safari icon and then having to click your Experts Exchange Favorites bookmark to get here? Well then this article is for you.
    I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
    This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
    This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    25 Experts available now in Live!

    Get 1:1 Help Now