asked on

Very weird SBS2003 Fax problem

I have a weird problem with receiving some faxes on Small Business Server 2003. Two weeks ago when i installed the fax service, everything was working fine an the sucessfull reception of faxes was 100%. This monday however i received a phone call from one of my business partners saying he was unable to send faxes to my office anymore. When i look at the fax monitor tool, i see the phone ringing three times before the call is being answered. About 40 seconds after the handshake i recieve the following error: The remote fax machine did not respond in time, the call was terminated.

This specific error only occures when this particular person tries to send me a fax.
The rest of my partners have no trouble sending me faxes at all.

This parner uses a software solution for sending faxes called ixware.

Maybe someone can help me?

ASKER CERTIFIED SOLUTION

MarkMichael

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Alan Huseyin Kayahan

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup Zone:
Accept: MarkMichael {http:#20085759}

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

MrHusy
Experts Exchange Cleanup Volunteer

Computer101

Forced accept.

Computer101
EE Admin