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Active Directory error message

Posted on 2007-10-10
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Last Modified: 2011-10-03
I am getting the following "Active Directory" error message on my File Server, when I try to access Active Directory Users and Computers in the MMC (.msc file). When I attempt to remove and re-add this snap-in I get the same error. AD on my PDC seems to be working fine.

"Naming information cannot be located because:
The specified domain either does not exist or cannot be contacted.
Contact your system administrator to verify that your domain is properly configured and is currently online."
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Question by:DayITMgr
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Expert Comment

by:DeanC30
ID: 20048540
My first thought ont his is that there is a DNS issue.  "cannot be located"

Are the srv records for the Domain Controllers in DNS?   run netdiag test:dns from a DC to confirm
Is the file server configured with the correct DNS IP address?
Can you ping a DC from your file server?
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Author Comment

by:DayITMgr
ID: 20048651
Yes,  I can ping my PDC from the file server in question.
In the event viewer on the PDC, I am getting the following error message:
"The DNS server has encountered a critical error from Active Directory..."
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Expert Comment

by:DeanC30
ID: 20048659
Could you post the full error message please.  Cheers
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Author Comment

by:DayITMgr
ID: 20048682
Yes, here it is:
"The DNS server has encountered a critical error from the Active Directory. Check that the Active Directory is functioning properly. The extended error debug information (which may be empty) is "". The event data contains the error."
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Expert Comment

by:DeanC30
ID: 20048758
Sorry, it was the event ID I was looking for.  Is it a 4004 or 4015 or neither??
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Author Comment

by:DayITMgr
ID: 20049215
4015
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Accepted Solution

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DeanC30 earned 1500 total points
ID: 20049261
Cheers, there are a number of reasons as to why you could be getting the 4015 error.
Take a look at http://www.eventid.net/display.asp?eventid=4015&eventno=333&source=DNS&phase=1
 for more details.

hth
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