reesejl
asked on
PCL XL error w/ design template in slide master in PPT
Hello Experts... I have a user who is trying to print a PowerPoint presentation. When they print it, slides that are using a particular design template result in the following error on the printer:
PCL XL error
Subsystem: IMAGE
Error: ExtraData
Operator: ReadImage
Position:95
When I apply a different design template, the page prints (although it doesn't look the way the user wants).
What can I do to resolve this? Is there a way to edit this design template to remove whatever error/corruption it is causing?
Thanks in advance!
================
EDIT: I have found the solution to this issue: The slide master for some reason had an image in it that looked like it went to the edge of the page. I made it a little smaller, and it prints fine now....
PCL XL error
Subsystem: IMAGE
Error: ExtraData
Operator: ReadImage
Position:95
When I apply a different design template, the page prints (although it doesn't look the way the user wants).
What can I do to resolve this? Is there a way to edit this design template to remove whatever error/corruption it is causing?
Thanks in advance!
================
EDIT: I have found the solution to this issue: The slide master for some reason had an image in it that looked like it went to the edge of the page. I made it a little smaller, and it prints fine now....
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Nice to know. You should close this question and "give" yourself the points :-)
Closed, 500 points refunded.
modus_operandi
Community Support Moderator
modus_operandi
Community Support Moderator