Win Srvr2K3 FrontPage Extensions 2K2 problem...

A client has a web server on which approx 20 sites live and work happily. One of the sites apparently has FP extensions version The rest have version listed.

This particular web site user wants to use his FP for publishing, and is unable at this time.

On the server, going to the FrontPage Server Extensions 2002 Server Administration page, one finds this site listed as the above older extensions version. The link beside this listing says "upgrade," shich when hit and submits, one gets the following error message:

"The document root of the web server where you are trying to install the server extensions already contains a disk-based web."

Tried creating a new web in IIS, duplicating all settings. Upon trying to install Server Extension, received the same error message.

What would cause this, and how do I fix it?

Thanks in advance.
Who is Participating?
ajarveyConnect With a Mentor Commented:
Manually remove all of the _vti files/folders in that users website, and re-install the extensions. When they go to upload their site, make sure that they are using the standard Frontpage publish functions, and are not uploading through Frontpage via FTP. What that user is doing is actually uploading a local copy of the Frontpage extensions to their website run on that server. The two will not mix. They need to be instructed not to do that once you have the extensions corrected.
Dave_DietzConnect With a Mentor Commented:
Try looking at the following KB article:

Error Message When You Try to Install FrontPage Server Extensions to a Virtual Server

Also be sure to take a look at the article referenced in the 'More Information' section of the above article.

Dave Dietz
wmpenn667Author Commented:

Dave_Dietz's response had me looking in the right direction (especially the 'More Information' reference), and I was about to edit the _vti files, when I found ajarvey's easier fix of just deleting them, and re-extending the site.

Well done.

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