• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 965
  • Last Modified:

Server won't boot

Help!!!  Our one site (remote from me by 100 miles which I don't want to drive) has a DL380 G4 with Smart 6i controller that won't boot.  I am told that it will do the HP Diag from the Smart Start CD but not boot from a Windows CD or a boot diskette.  

Can anyone help me with anything.  This also happens to be their Back End Exchange 2003 Server.  It's also Windows 2003 server.  GroupShield (McAfee) virus scan.
0
mvitdept
Asked:
mvitdept
2 Solutions
 
SysExpertCommented:
Contact HP, while running the diags, or use the Lights out  ( Ilo ) option if you have it to see if any hard drives crashed or the controller is bad.


I hope this helps !
 
0
 
UmbiCommented:
If your server can't boot from a CD or Diskette it definitely sounds like a hardware problem.

Your best bet is calling HP as SysExpert said, if it's under warranty, send one of their eng's out there to check the hardware.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now