I manage about 100 users who use windows xp pro workstations. The workstations are on a 2003/2000 AD domain and the users are local admins. We have about 15 network printers that are installed on a print server. The print server is a Windows Server 2000 machine and its sole purpose is for printers. Printers are shared with full control enabled for everyone.
Periodically users report that they can no longer print to their respective network printers. When I check the installed printers they are missing and the only way to make the printers reappear is to restart the print spooler on the individual workstations. For some users this has only happened a couple of times but for others it happens once or twice a day.
Is this a server related issue or a workstation issue? Or an end-user isuue? It doesnt seem like it is related to specific user or workstation. It seems to happen at random. So far, Ive rebooted the print server, checked the error logs and searched the internet for answers but with no luck. Hopefully, someone here can help???