asked on

Unable to play .MOV files on Laptop running Windows Vista

My g/f recently recorded some videos using her digital camera. I uploaded the videos from the camera to her computer, which is running Windows Vista, but I can't get the videos to play. They recorded in the .MOV format, but whenever I try to play the video, whether I use Quicktime, ITunes, or Windows Media Player, i get an error that says X program has stopped working, and Windows will close the program and notify me if a solution is available. Is this one of the many bugs inherent with the new Windows Vista OS? Is there a work-around to it that I could try in order to get the videos to play properly? I'm still running Windows XP on my personal computer, and don't know anything about Vista at this point.

Thanks for the help.

Regards,
~Skid

Bradley Haynes

You need to purchase a Codec to play videos on Vista.
I know it should have been included but, M$ has not done so.

Bradley Haynes

Re: .mov in Media Player
..mov is a proprietary format owned by Apple, so you'll need to get a codec
from Apple or a third-party. I hear the Vista Codec Package at the URL below
will play .movs, but I haven't tried it myself:

http://fileforum.betanews.com/detail...e/1159994557/1

SLafferty1983

I have found that with a JVC camcorder you need to have the software installed that comes with the camera. It doesn't matter if you have the codec installed or not, it will not play unless you install the software with it.

ASKER CERTIFIED SOLUTION

Bradley Haynes

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Bradley Haynes

And here is a QuickTime alternative:
http://www.free-codecs.com/download/QuickTime_Alternative.htm

Skidwiz

ASKER

Thank you all for your help.

I have VLC Player on my personal computer, and I never once thought to try to put it on her computer and try it. It works just fine. Never the less, I intend to show her the codec links you gave me, and let her do that part herself. She'll need to learn that anyways. Thanks again for everything.

Regards,
~Skid