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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Outgoing message stuck in Outloing folder

Running Outlook 2000 on Windows XP, I have 1 message that is stuck in the outgoing mail box. I cannot delete it or move it (It says it cannot delete a message that had been starting to send, but it never send it.

If I put in another message it will go, but it takes abit longer beacuse it hangs on the first message that will not go,,, any ideas ?

Connected to POP3 for incoming and SMTP for outgoiing, local PST file in use
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911bob
Asked:
911bob
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1 Solution
 
bkellyboulderitCommented:
Create a second (new) profile on Outlook (call it test), open outlook in the new test profile (will be using a blank pst but will not lock the email you had). then open the original pst under file>open in outlook. delete the offending email in the original pst. close outlook. reopen outlook in the original profile - bad piece of mail  will be gone. delete the test profile you created since your done.
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war1Commented:
Greetings 911bob !

Here is a proven way to delete message stuck in outbox without needing to create a new profile
http://www.outlook-tips.net/howto/stuck_message.htm

Hope this helps, war1
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war1Commented:
911bob,

Here are a couple other methods to remove message stuck in outbox, if the above does not work
http://www.howto-outlook.com/faq/messagestuckinoutbox.htm
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war1Commented:
911bob, any update?
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911bobCTOAuthor Commented:
I believe either would have work, but I did #1 as it already had 2 profiles..

Root cause is the message was huge (58Mb)
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