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Offline files, file not found

I can no longer access several (853) of my Offline files on my laptop. When I go into "Offline files" and click on "view files"  I noticed that the files I can still open all have "User R/W " or "User R/W , Other R/W" in the "Access" column. The files I could not open all had "Other R/W" only in the "Access" column.
How do I gain access back to the files marked as "Other R/W" in the "Access" column?
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mdaoust003
Asked:
mdaoust003
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3 Solutions
 
BamBamHRCommented:
Try taking ownership of those files. On your Offline folder, right click and go to Properties. Under Security tab, go to the Advanced dialog. Under the Advanced dialog, go to Permissions, and add yourself as a Full Control User of this folder. Then under the Owner tab, click on your user name, and then click on the Replace owner on subcontainers and object checkbox. Click OK, and see if that gives you access to your files again.
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mdaoust003Author Commented:
I was already setup as a Full Control user and my user name was already the "Current owner of this item". I still clicked on the list and reselected myself, clicked apply, but no change.

I forgot to specify my laptop runs with Windows XP Professional and all the service packs are up to date.

Thanks
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BamBamHRCommented:
It sounds like maybe those files are orphans.

It is well known that the Offline File Synchronization does not work perfectly. Sometimes, when a file is erased from the server folder, from which you synchronize your local folder, the file will be erased from your local folder, but the link to the file will remain in the file system. That is an orphan, because it is no longer
associated with an actual file.

Check with your system admin to see if those files still exist on the server. If they do, then you might have
to re sync with the server. If they dont, then you can remove your links.
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mdaoust003Author Commented:
I have already sent my laptop back to our head office where they did a sync with the server, but all it resulted in was getting the last versions of the files which date back to my last successfull sync in May.  The files were at least put in a different folder.  However, I'm missing all the work I did between the May sync and the last screwed up sync in August.  
When I click on the offline files, I can see them, I can check "properties" , they take actual hard drive space, but I just can't open the Offline files where the Access column shows "Other R/W". Is there a way to cheat the system and simply change the access to "User R/W" ? or to somehow extract those files into a separate folder?
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BamBamHRCommented:
I see. Well in that case, you will have manually extract them the archive
using CSCCMD

Here is a solution that addresses how to do that. It is not the same problem
as yours, but I think the solution will work none-the-less.

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Q_22670998.html
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mdaoust003Author Commented:
How do I know if I've downloaded the proper version of CSSMD that supports the EXTRACT support command?
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BamBamHRCommented:
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johnb6767Commented:
At the command prompt... Type the following, and it will show the /extract switch...

csccmd.exe /extract

And to simplify things...

On the laptop where the offline files are having problems.....

csccmd.exe /extract /target:c:\ExtractedFiles /recurse

It will extract EVERYTHING. If you only want the files modified OFFLINE that have not synched yet.....

csccmd.exe /extract /target:c:\ExtractedFiles /recurse /onlymodified

Oh, and save the csccmd.exe in the system32 directory for ease of use
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mdaoust003Author Commented:
When I run the command, I get the message "unrecognized option "extract" System error 87 has occured. The parameter is incorrect"
This is exactly what I typed at the command prompt: "csccmd.exe /extract /target:c:\ExtractedFiles /recurse /onlymodified"
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BamBamHRCommented:
Have you created an ExtractedFiles folder on your C drive?
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johnb6767Commented:
Right click the file, and get the version......

5.2.3790.1269

Is what I have...

Whats happens when you go to a copmmand prompt, and type...

csccmd.exe /?

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johnb6767Commented:
"Have you created an ExtractedFiles folder on your C drive?"

FYI.... It creates the folder for you...
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mdaoust003Author Commented:
Johnb,
I have version 5.2.3790.0
when I type only "csccmd.exe" at the prompt, I get this:
Microsoft(R) Windows(TM) CSC Utility Version 1.0
Copyright (C) Microsoft Corporation 1991-2003 . All rights reserved.
Usage: csccmd [/OPTIONS]
             /ENABLE
             /DISABLE
             /RESID
             /DISCONNECT:<\\server\share>
             /MOVESHARE:<\\server\share> <\\server\sgare>
The command completed successfully.

That's it.  I notice version 1.0. How do I get 1.1? I downloaded this version from Microsoft last night.
Thanks
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johnb6767Commented:
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mdaoust003Author Commented:
BamBam, Johnb

Thanks a million guys!  I just gained back two months of work in less than 24 hrs, whereas our IT guy couldn't find a solution.

Have a great day.
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johnb6767Commented:
LOL. This is a tough area to master, with Offline Files. Dont be too hard on him, but please share the info so that he knows in the future how to handle it.

Glad your fixed!!
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