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Unable to merge templates into WORD 2003

Posted on 2007-10-10
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Last Modified: 2008-01-09
Hi Experts,
 
  I have a dental office that uses a software called Dentrix, well in this software they have the option to merge some templates into WORD. It was working fine a couple of days ago and now i get the following error message.

 Microsoft Office Word..
This file needs to be saved using the Word 6.0/95 text converter. If you are not the author of this file or is not from a trusted source, using this converter may pose a security risk. Click Yes to save this file only if you are sure it is from a trusted source.
The it has two options YES or NO and when I click on either I get this error message next...

Microsoft Visual Basic
Run Time Error '102':
command failed.

Thanks,
Frank
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Question by:frankbustos
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Flyster earned 2000 total points
ID: 20054340
Hi Frankbustos,

See if this item from Microsofts Knowledge Base has your answer:

http://support.microsoft.com/kb/837011

Flyster
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