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Cannot Access own External Website

james_daley
james_daley asked
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Last Modified: 2010-04-20
Hi,

We are running SBS Std 2003 in a domain environment with DNS running and cannot access our own website which is hosted externally.
Our domain is mycompany.local and our website is mycompany.com.au.

This has only been a recent problem and often when we reboot the Domain controller we can access our site.
When we attempt to access our site, we get a timeout message.

I haven't added a host name 'www' as the domain name to our website has .com.au rather than .local.

Does anyone have any suggestions?

Any help would be greatly appreciated.

Thanks
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Commented:
When i do a nslookup, here is my results.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

>nslookup www.mybusiness.com.au
Server:  mybusiness.local
Address:  192.168.1.10

Non-authoritative answer:
Name:    www.mybusiness.com.au
Address:  "address of my webserver"
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Commented:
Please post a COMPLETE ipconfig /all from the SBS.

Jeff
TechSoEasy

Author

Commented:
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : alpha
   Primary Dns Suffix  . . . . . . . : Mybusiness.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : Mybusiness.local

Ethernet adapter Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet Adapter (1
0/100)
   Physical Address. . . . . . . . . : 00-04-23-88-DB-8C
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.1.11
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.254
   DNS Servers . . . . . . . . . . . : 192.168.1.10
   NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
   Physical Address. . . . . . . . . : 00-04-23-88-D6-48
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.1.10
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.254
   DNS Servers . . . . . . . . . . . : 192.168.1.10
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Commented:
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Jeffrey Kane - TechSoEasyPrincipal Consultant
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Commented:
FYI, your workstations should be using DHCP supplied by the SBS (not the router) to get all the proper network settings.  If you have DHCP enabled on the router, please disable it and follow the steps outlined at the bottom of http://sbsurl.com/dhcp to restore the service to your SBS.

Jeff
TechSoEasy

Author

Commented:
Thank you for your help.

Within the next few days (the weekend for me) I'll make these changes and report back to you.

Thanks again,

James Daley

Author

Commented:
Jeff,

I've made all the changes you specified.  In DNS, should the forwarders be set to the DNS Servers of my ISP, or to the IP of my router; 192.168.200.254?

And for the workstations, the network settings should be:

IP: 192.168.1.xx
Subnet: 255.255.255.0
Gateway: 192.168.1.10
DNS: 192.168.1.10
WINS:192.168.1.10

Is this correct?

Thank you for your help
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Most Valuable Expert 2016
Top Expert 2014

Commented:
DNS forwarders should be your ISP's DNS Server IPs.

The workstations should be using DHCP supplied by the SBS for best results.  Set your SBS correctly and your workstations will automatically be configured correctly.

Jeff
TechSoEasy

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