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WS_FTP doesn't see files in root

I have created an FTP sub-account on my windows hosting site. The account points to a particular folder off the root, which currently has at least one file and one folder in it.

When I login via WS_FTP, I see a blank folder. When I try to upload a file, I am told I don't have permissions to do so.

When I login using the same URL, account and password via the FTP client in MSIE7, everything works perfectly.

What type of setting might be wrong with WS_FTP that causes it to not show me the correct information
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Lev Seltzer
Asked:
Lev Seltzer
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1 Solution
 
Eric AKA NetminderCommented:
When you log into your site using IE, what shows on the screen? When you log in using WS-FTP, what shows?

I'm trying to find out if, when you use WS-FTP, are you logging into the root folder (it doesn't sound like it) or to the actual folder you have created.

ep
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Lev SeltzerAuthor Commented:
WHen I login via WS_FTP, the screen (which shoes folders and files) is blank. There is no indication that I am in  any folder other than the "root".
When I login via MSIE FTP, the screen shows a few folders and a few files.
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Eric AKA NetminderCommented:
Okay, next questions -- and please bear with me because I use a much older version than yours, I suspect...

What is the hostname/address? Is it something like ftp.yourdomain.com?

What is the "initial remote site folder"? Is that field blank? Or does it have something in it?

Is there a check in the box marked "anonymous" for the login?

ep
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