Winoows XP install fax services cannot copy key dlls.
Posted on 2007-10-11
I have an IBM Thinkpad T41 running Windows XP SP2. I would like to install fax services. When I try to install from the Control Panel, the machine reports that it cannot copy several dlls located in c:\windows\ServicePackFiles\i386. The first it stumbles on is fxscomex.dll. I can browse to this file using Windows Explorer. It exists, it weighs 278kb, and it has no special attributes. The machine does not report that the file is corrupted or hidden, just that it cannot copy it. I can copy it with Explorer. Of course the installation fails.
For example, I click "Set up faxing" and get the following screen:
Setup cannot copy the file fxsclnt.exe. Ensure that the location specified below is correct, or change it and insert 'Windows XP Professional Service Pack 2 CD' in the drive you specify.
Copy files from:
Note that the file it is complaining about is different from the first one it failed to copy. There are several of these dlls, all accessible by Explorer in the location specified.
I am the sole user of this Thinkpad. I log on as administrator, so I don't think there should be issues of authority or access.