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Use Cisco's Unified Call Connector for Windows<br />
<a href="http://www.cisco.com/en/US/products/ps7274/products_data_sheet0900aecd8053c8ad.html" rel="ugc">http://www.cisco.com/en/US/products/ps7274/products_data_sheet0900aecd8053c8ad.html</a><br />

</div>


Use Cisco's Unified Call Connector for Windows
http://www.cisco.com/en/US/products/ps7274/products_data_sheet0900aecd8053c8ad.html [http://www.cisco.com/en/US/products/ps7274/products_data_sheet0900aecd8053c8ad.html]


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Closed, 500 points refunded.<br />
Vee_Mod<br />
Community Support Moderator
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Closed, 500 points refunded.
Vee_Mod
Community Support Moderator

<div>
Hi,<br />
I need to make Cisco TSP work with outlook 2007 and Call Manager 4.1.. First I need to download this software. &nbsp;I have no cisco support contract, is it possible to download this app somewhere else?
</div>


Hi,
I need to make Cisco TSP work with outlook 2007 and Call Manager 4.1.. First I need to download this software.  I have no cisco support contract, is it possible to download this app somewhere else?

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<div class="content wysiwyg-content">
I am having problems configuring Outook to dial out over our new Cisco VOIP system.<br />
Cannot get the Cisco Lines to appear under the dialing options in Outlook. <br />
Only the H323 and IPCONF lines show. &nbsp;I was able to install it on my workstation, but<br />
have not been able to duplicate on the rest of the machines.<br />
The Telephony service seems to ignore the Cisco settings.<br />
Using Cisco's TSP program that came with callmanger. &nbsp;<br />
<br />
Cisco CallManager 6<br />
Exchange 2003<br />
Office 2003<br />
Windows XP
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</div>


I am having problems configuring Outook to dial out over our new Cisco VOIP system.
Cannot get the Cisco Lines to appear under the dialing options in Outlook. 
Only the H323 and IPCONF lines show.  I was able to install it on my workstation, but
have not been able to duplicate on the rest of the machines.
The Telephony service seems to ignore the Cisco settings.
Using Cisco's TSP program that came with callmanger.  

Cisco CallManager 6
Exchange 2003
Office 2003
Windows XP

Setting up Dial from Outlook with Cisco CallManager VOIP

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.

Telecommunications

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.

IP Telephony

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).