GroupWise - Nickname + GroupWise reports as DMN: Recipient unknown:
Posted on 2007-10-11
Hidee ho my fellow experts!
I have an issue on one of the Netware servers which is baffling me.
We have a setup here which works like so:
Novell NetWare 6
Support Pack Revision 05
(C) Copyright 1983-2003 Novell Inc. All Rights Reserved. Patent Pending.
Server Version 5.60.05 May 27, 2004
Novell eDirectory Version 8.6.2 SMP
NDS Version 10350.30 15 December 2003
Server License: Novell NetWare 6 Server 600 SN:301289963
User Licenses: Novell NetWare 6 NSBS User 600 (Hard Stop)
3 sites have this version of Novell + GroupWise 6.0.4
They are set up to pass emails from Site 1, to Site 2 & Site 3 via the the Post Offices and MTA, they have a VPN between the both.
A user at Site 2 has recently renamed herself in eDirectory from 'Jane' to JaneJR (shes site admin).
The user set up a NickName from her username, for example:
JaneJR@domain.com now has an NickName of Jane@domain.com to catch all her emails going to her old address.
Obviously, the reason I am asking you guys, is because GroupWise Internet at Site1 (Main site - which is MX record for all emails) is reporting this as:
DMN: Recipient unknown: Jane@domain.com
Each user is set up so that the GroupWise user has System Visibility and normally, the emails get to the correct post office.
Does anyone have a clue why Jane@ is not being recognised by the system as a an address to route to?
Appreciate your help.
I'm going to reboot the server tonight, to see if that solves anything.