Internet Explore Can Not Display Webpage

Posted on 2007-10-11
Last Modified: 2013-12-08
Hello All,

Internet Explorer 7 on employees computer can not display any web pages. He does have an active internet connection because he can send and receive e-mails.

Initially it was not connecting and asking to connect via-dialup so I deleted that option from internet options but it would still not connect.

I have run the connection wizard and have Automatically Detect Settings Checked in LAN settings.

I tried uninstalling IE 7 but I still get the same problem. I have run network Diagnostics from IE but it does not find anything wrong.

Windows XP is OS

Question by:HQVideo
    LVL 3

    Assisted Solution

    I assume you are not using a proxy server.

    can you do a nslookup form the command prompt for something like and get an address?

    Is it all users or just the New IE7 ones?

    I had this on a home user PC, where ZoneAlarm was disabled wrong and left anything but the local network locked out.
    LVL 97

    Assisted Solution

    Greetings HQVideo !

    Run this script to fix your connection. The script reinstall winsock, TCP/IP stack, and HOSTS file.

    Hope this helps, war1
    LVL 66

    Accepted Solution

    If you are unable to run the above script, use the built in XP commands to accomplish teh same goal...

    from a command prompt....

    netsh int ip reset reset.log
    netsh winsock reset
    netsh firewall reset

    Then reboot, disable the SP2 firewall and retry....
    And double check any 3rd party Firewalls are disabled......
    LVL 66

    Expert Comment

    Also, in IE7, under the Programs Tab, click the Reset IE button, to reset IE to it's installed default state....
    LVL 97

    Expert Comment

    HQVideo, any update?

    Author Comment

    Uninstalled Kaspersky Internet Security suite (had it disabled first but that did not work) and that did the trick.

    Thanks Guys,

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