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babaganooshFlag for United States of America

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Problems with scanning from an HP all in one LaserJet 2840 to a folder on a domain

We have the LaserJet 2840 and want to scan to a folder.  The 2840 is connected to the network with a Cat 5 / ethernet (NOT USB)  We used the PC app to set up a send to folder on one of the computers, but when we scan to that folder (press send to on the scanner), it sits for a while then says connect failed. I am thinking that the permissions on the folder are the issue?  being a computer on a domain, how are the folder permisssions supposed to be set up to allow the 2840 to send a file to the folder?
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Beachdude67

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i found a note about fixscanutility, ran that and it fixed the issue.

thanks!