Remote Assitance error - A program could not start
Posted on 2007-10-11
Just recently my offer remote assistance has stopped working. It also appears I get the same error when opening a remote asst. request. I can go offer remote assistance, enter the pc name, it will resolve the user, I click start remote assistance and i immediately get the error in a pop up box "A program could not start, please try again". I did notice that "remote desktop help session manager" service was set to manual. I started it but the result was the same. The only thing I can remember doing was installing some windows updates. About 5 of them I think. If I go to uninstall the updates, I get the gloom and doom message telling me of all the programs I will probably break. So I did not uninstall them. I have all the PC's opened for this as well as all the firewall configs for it pushed out through GP. I know it must be my machine because it works from other machines.
Lan/Wan-XP SP2 Desktops-Win 2000 domain
I have no issues with Connecting RDP to a server with MSTSC