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Only sound plays on avi file inserted into Power Point 2003.

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Last Modified: 2013-12-07
Have a DELL Lattitude D825 with WinXP Pro SP2 - all updates.  Had an issue getting an AVI file to play.  Ended up downloading the Divx codec from www.divx.com and that worked to play in WM11.

However . . .

The user is trying to insert the video into Power Point 2003 and all that shows is a black box and the audio plays, but no video.  I tried inserting the same video into my computer's PPT and it did the same, but upon turning down hardware acceleration it played.  Not so on the DELL computer in question - it still plays only audio.

Any ideas?
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On the control panel, go to sounds and audio drivers, and under the hardware tab, locate which codex's are installed.  Will the video clip play on your computer outside of powerpoint?  
Video codex's are located at the following location,  Media Player Classic is also available for download there (its free).  It is a full service player that is quite a small program.
Have you checked the file associations?  Windows Explorer, Tools, Folder Options, File Types.
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Commented:
I noticed this question still open, I had fixed it and I think it was after installing some new Codecs to play the video and it worked.  Glenna, points for you.  Thanks.
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