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Can not access server by UNC but can by IP - Also cant access it by fully quilified name

Posted on 2007-10-11
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Last Modified: 2013-12-05
here is the deal.. I have 3 servers

2000 server which is HAL
2003 DC - Daisy
then the problem server that just does backups/files server -- 147fflc

when im on the problem server i can not access the other two servers via - UNC or Fully qualified name but i can access it through IP.. I have checked all DNS settings on DNS server and they match up fine.. Kind of strange to me -- I have not changed anything in AD or am i trying to propagate so Im lost on this one.....   any assistance is greatly appreciated..

Thanks
CJA
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Question by:spherexxllc
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Expert Comment

by:Zenith63
ID: 20061311
When you run nslookup on the problem server what do you see on the first line, is it the name of the primary DNS server or an error?  Try doing some lookups from nslookup and see what you get.  What exactly do you see when you try to ping the servers?  If you could copy and paste the outputs it would be great.  Also install the Windows support tools on the server and run netdiag, again post the results.

Have you got up-to-date antivirus on this problem server?  There are a couple of viruses out there that have similar effects to that, though they would tend to block IP access as well.  Worth checking though.
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Expert Comment

by:65td
ID: 20061312
From a command prompt review ipconfig /all (TCP/IP settings)
And nslookup badservername

Also try ping -a other server
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Expert Comment

by:michaelhooper
ID: 20061327
have you checked your hosts file?.....
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by:jetli87
ID: 20063279
is the problem server a windows 2003 server as well?
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by:spherexxllc
ID: 20066715
Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\Administrator>nslookup hal
*** Can't find server name for address 10.147.3.3: Non-existent domain
*** Default servers are not available
Server:  UnKnown
Address:  10.147.3.3

Name:    hal.alz147.local
Address:  10.147.3.2


C:\Documents and Settings\Administrator>nslookup 10.147.3.3
*** Can't find server name for address 10.147.3.3: Non-existent domain
*** Default servers are not available
Server:  UnKnown
Address:  10.147.3.3

*** UnKnown can't find 10.147.3.3: Non-existent domain


ok i did a nslookup on the other two servers... the top is just a file server and the bottom paste is the DC

Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\Administrator>nslookup hal
*** Can't find server name for address 10.147.3.3: Non-existent domain
*** Default servers are not available
Server:  UnKnown
Address:  10.147.3.3

Name:    hal.alz147.local
Address:  10.147.3.2


C:\Documents and Settings\Administrator>nslookup 10.147.3.3
*** Can't find server name for address 10.147.3.3: Non-existent domain
*** Default servers are not available
Server:  UnKnown
Address:  10.147.3.3

*** UnKnown can't find 10.147.3.3: Non-existent domain

C:\Documents and Settings\Administrator>

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Author Comment

by:spherexxllc
ID: 20066754
Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\Administrator>nslookup hal
*** Can't find server name for address 10.147.3.3: Non-existent domain
*** Default servers are not available
Server:  UnKnown
Address:  10.147.3.3

Name:    hal.alz147.local
Address:  10.147.3.2
here is screen shot of ping -a on from the problem server to the DC   -- thanks everyone for the help  
 


C:\Documents and Settings\Administrator>nslookup 10.147.3.3
*** Can't find server name for address 10.147.3.3: Non-existent domain
*** Default servers are not available
Server:  UnKnown
Address:  10.147.3.3

*** UnKnown can't find 10.147.3.3: Non-existent domain

C:\Documents and Settings\Administrator>
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Author Comment

by:spherexxllc
ID: 20066777
problem server is a 2kserver.. sorry i didn't post that earlier..
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Author Comment

by:spherexxllc
ID: 20066791
HOST file is just a generic  host file.. but wanted to give all info that will help resolve issue..
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

127.0.0.1       localhost
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Author Comment

by:spherexxllc
ID: 20066835
when i do a ping -a from the file server(not problem server) (not dc server) it resolves just fine no errors at all... hmmm...
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Expert Comment

by:jetli87
ID: 20067267
can you post your ip config for all 3 servers?
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Expert Comment

by:jetli87
ID: 20067272
and annotate which server(s) is running DNS server service...thanks!
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Expert Comment

by:Barca
ID: 20071402
check whether the DNS record of the servers correct or not...

any service was stopped recently?
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Accepted Solution

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spherexxllc earned 0 total points
ID: 20076164
RESOLVED
Issue has been resolved, both 2000 servers where set as domain controllers so I demoted both of them which left the 2003 server as the only domain controller and this resolved the problem.  I did this because the 2000 server with the problem was getting AD stuff from the 2000 server instead of the 2003 server.

Also
The messages in nslookup "*** Can't find server name for address 10.147.3.3: Non-existent domain" and "Server Unknown" where caused by not having a reverse lookup entry for the domain in DNS.

Thanks, for all the help.
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Author Comment

by:spherexxllc
ID: 20085790
the resolution was that both DC were trying to be the master and it was causing the issue. i removed one from being the master and that corrected the issue.. thanks for everyones input
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