BackupExec 11d cannot backup local server drives
Posted on 2007-10-11
I had two physical servers and my plan was to consolidate into one. I had BackupExec 11.0d running on both servers and each server was a domain controlle for a different forest. Each server was running Windows 2003 Server Enterprise Edition R2 64-bit with the appropriate 64-bit version of BE installed. Though there was a trust between the two forests each server only backed up its own resources on its own hardware. Everything was working fine and jobs were created to backup the file system through the administrative shares.
Recently I decided to consolidate to one piece of hardware, trash one domain and virtualize a second server on one single piece of hardware. When I did this I removed the physical disks from the decommissioned server and put them in the case with the other running server. These were all indivdual disks and there was no software or hardware RAID involved. The disks are all usable and those with admin or appropriately assigned permissions have no issues accessing the contents for read/write operations. The virtual server on the single piece of hardware is a 2nd DC for the one domain and has the Backup Exec remote agent installed running within VMWare and running Windows 2003 Enterprise Edition R2 32-bit. At this point I can configure backup jobs to backup the virtual server through the BE remote agent and the backups run flawlessly however if I create a job to backup any of the drives for the host system by using the appropriate hidden admin share, the backup runs for about 5-6 minutes going through the queued and pre-processing status changes eventually terminating the job as completed with approximately 360 bytes backed up.
I have no problems creating the selection lists accessing the local drives in the GUI selection list window however if I try to test the credentials in the selection list window, the test takes about 5 minutes and eventually completes as successful. When I created the selection list for the virtual server the test is immediately successful.
I have tried creating my own share at the top level of the physical disk and granted access to the BE service account which is a member of every admin group possible as well as the Backup Operators group and I get the same results, even when testing the credentials in the backup selection list window. I can log in with the BE service account on a workstation in the domain and access the admin shares remotely with no problems.
Basically I cannot backup the local system at all. This is the only task, service, routine, whatever you want to call it that is not functioning after moving the disks.
How can I get this working again?