We help IT Professionals succeed at work.

ADSL connection issue is driving me nuts.

Nozmoking
Nozmoking asked
on
375 Views
Last Modified: 2013-12-14
I need some sound advice about ADSL connection issues. I have two routers, an old Trendnet tew311brp and a Linksys wrt54gl, the Linksys is running factory firmware but maybe not for long. I have 3 modems I've run in both bridge and router modes using PPPoE (a Zyxel 660, Netopia 3314 and and old Westell Wirespeed which beleive it or not out-performs the other two hands down ).

The telco says my margins at the MPOE are good for 6Mb and I've run weatherized cat5 from the MPOE to the modem. But no matter what I do my connection seems to drop every 60 seconds or so, more frequently with high download traffic. Generally my download speed hangs around 4Mb with all three of my machines grinding away. Sometimes I lose DSL synch but not always; I lose synch most frequently with the Zyxel. I'm verifying the connection loss by running a batch file that pings my ISP's website address every ten seconds then logs the time/date if it times out. After a second defined interval it repeats the process.

The log file simply shows no connection usually about once every minute and more frequently if someone is hitting several P2P downloads pretty hard. I'm concerned that if I crab about this to my ISP they're simply going to downgrade my connection and that's the last thing I want. One thing for sure, it's not the routers or modems.

Does anyhone have any decent advice to offer or am I just blowing smoke here?

Thanks!
Comment
Watch Question

mhequipitMH IT Dept

Commented:
Do you have filters on all of your phones or devices plugged into that line?

Author

Commented:
There is one phone with a filter. The Zyxel seems to be the most sensitive to losing synch if I connect something else to the line or use anything that utilizes RF near it. I'm only 6.000 feet from the CO but I just noticed overnight that we had rain for several hours and from 3am - 6am I didn't log any connection drops. Certainly  it could be a coincidince but I might be in for a long fight with the ISP is the line is at fault.

Thanks
MH IT Dept
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Forced accept.

Computer101
EE Admin

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.