Company website DNS issues

Posted on 2007-10-12
Last Modified: 2013-12-05
We have a terminal server running server 2000 with approx 30 thin clients connecting.

The clients have no problem seeing all websites but our own! Our website is hosted externally.

I assume this is some form of DNS issue, can anyone help?

Question by:Richardnez
    LVL 7

    Expert Comment

    Chances are your domain controller has the same domain name as your external web address.  The internal machines are defaulting to looking for the website on your DC.  You most likely use your DC for DNS and have the clients look to the DC to resolve addresses.  If you change the DNS settings of your DC to forward requests to an external DNS server and fix the DNS entry in your DNS, that should clear it up.

    I'd be more specific, but I'd have to see it.
    LVL 70

    Expert Comment

    Two approaches:

    1. register the IP address of your own external web site with an External DNS (your hosting company should do this) this would make it visible to all internet users
    2. add a CNAME entry to your own DNS to point to the website (this would work for your domain only)
    LVL 1

    Accepted Solution

    What is the name of your domain and what is the name of your website? If they are the same you are going to have conflict. When setting up the local domain it is advised to use domain.local instead of say

    Anyway enough of the chastising... Why don't you try adding a www record in the dns (not, just www) and pointing it to your IP address, this should work - I stole this from the following forum

    Author Comment

    if did this (duckbert solution) and added the to the hosts file and its working again. Thanks for your help :D
    LVL 1

    Expert Comment

    glad to hear it worked


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