Mehrdad Michael Massumi
asked on
Cannot recreat Full-text Index: RPC Server is unavailable
I just found our Exchange Server 2003 (clustered EE, version 6.5, Build 7638.2, SP2) running on Windows Server 2003 (clustered EE, SP2) lost full-text index of Mailbox Store and Public Folder store (Index size: 0 KB). I wonder this happed after I installed a Exchange Hot Fix (for Exchange Cluster) last weekend. I tried to redo the populate. I got following error:
The project <ExchangeServer_MYEXCHANGE priv5E5E90AC> cannot be initialized. Error: 8004111e - The Indexer failed to update or access information because of a database error. Stop and restart the Search service. If errors continue, reset the catalog and rebuild the index. In some cases, it may be necessary to delete and recreate the catalog.
After restarting the Microsoft Search service, I did population again but this time I got;
The RPC Server is unavailable.
Facility: Win32
ID number: 800706ba
Exchange System Manager
I deleted full-text index of Public Folder Store and tried to recreat it. Then I got same error message above.
I did netdiag test but did not find any error (all passed).
Any idea? Thanks!
The project <ExchangeServer_MYEXCHANGE
After restarting the Microsoft Search service, I did population again but this time I got;
The RPC Server is unavailable.
Facility: Win32
ID number: 800706ba
Exchange System Manager
I deleted full-text index of Public Folder Store and tried to recreat it. Then I got same error message above.
I did netdiag test but did not find any error (all passed).
Any idea? Thanks!
ASKER
I found this article on the Internet "How to manually delete a Full-Text Index" (http://msexchangeteam.com/archive/2005/02/23/379032.aspx). After deleting full-text index and recreating the index, we are now able to search the mail box store and public folder store.
Please kindly close this question. Thanks.
Please kindly close this question. Thanks.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I discovered a step that was missing in the procedure for deleting and recreating the index as outlined in http://msexchangeteam.com/archive/2005/02/23/379032.aspx
At the point where I would attempt to recreate the new index it would fail with an error stating that "The Indexer failed to update or access information because of a database error...."
In order to resolve this I had to start over, and take the additional step of renaming the %ProgramFiles%\Exchsrvr\Ex changeServ er_SERVERN AME\Exchan geServer_S ERVERNAME. edb to .bak prior to restarting MSsearch and creating the index.
When I created the index, it built a new .edb file and had no errors. I was then able to populate the index successfully.
At the point where I would attempt to recreate the new index it would fail with an error stating that "The Indexer failed to update or access information because of a database error...."
In order to resolve this I had to start over, and take the additional step of renaming the %ProgramFiles%\Exchsrvr\Ex
When I created the index, it built a new .edb file and had no errors. I was then able to populate the index successfully.
ASKER
Under the E:\EXCHSRVR\ExchangeServer