We help IT Professionals succeed at work.

Locking Screen Saver GPO problem

Toddro asked
Last Modified: 2008-05-30
I have a W2K3 domain with (almost) all XP clients. We deliver Office 2K3 applications via Citrix to our users, all published apps (no desktops.)

We had a GPO setting for a required screen saver that will lock after 15 minutes that was in our default domain GPO. I have recently split that screen saver off of the domain GPO and put it in an individual GPO and linked it to several individual OUs where the user account's actually reside.

Unfortunately one of the side affects is that the Citrix sessions seem to be locking (the user has to enter their password to unlock it) after they haven't done anything in the application (such as Outlook) for 15 minutes.

Obviously this is very frustrating for the users. Since it's a User Configuration policy and not a computer configuration policy, I can't figure out how to filter it so that the screen saver won't kick in on a Citrix session, but will still work on their regular computer.

Anybody run into this, or have any suggestions? I appreciate your help!
Watch Question

Unlock this solution and get a sample of our free trial.
(No credit card required)


Sometimes it takes two heads... I had the loopback set on another policy to remove the screensaver, but it was set for the wrong setting. Thanx, e_vanheel!
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.